When you order from us, we send a part of ourselves to you- and we take utmost care to ensure that the package reaches you fast and securely. Deliveries are usually made between Monday and Friday- barring public holidays.
Every item is packed securely with bubble wrap and in a sturdy box to prevent damage during transit.
We are partnered with New Zealand Post and DHL.
Types of Shipping:
Smaller Items (Decor, Cushions, Rugs, Throws, Lights, etc.)
- Sent via New Zealand Post or DHL
- Packages are less than 150 lbs
Bigger Items (Furniture, Kitchens, etc.)
- Sent via a professional carrier who is adept at handling large items
- It usually takes 1-3 weeks for delivery.
Home&We products can be shipped within New Zealand and to Australia. We are working hard to expand our networks and will keep you informed.
Additional shipping charges may apply for products being delivered to Australia.
Shipping updates & Alerts
We know the excitement awaiting a new package- thus, we will keep you updated throughout the transit process with email and SMS notifications.
Have any doubt? Drop us an email today.
- Return Policy
- Returns & Exchanges
- Damaged or Defective Items
- Received the Wrong Product
- Shipping Information
- Shipping Time Frame
- International Shipping
- Tracking Orders
- Missing or Incomplete Orders
- Shipping Costs
- Home&We’s Sustainable Material Policy
- Consumer Data Protection & Privacy
- Universal Landing Page
- Payment Methods
- Promo Code, Store Credit & Gift Cards